Your Dealer Experience by Strategic DX
Is the auto sales industry’s mission to sell a car or also earn a reoccurring customer? If the latter is true, then why does the current dealer-customer digital engagement abruptly end at (or before) the point-of-vehicle-sale with digital retailing? Think Digital Lifecycle! It’s where new revenue touchpoints, real competitive differentiation, advanced operational efficiencies, relevant customer experience and desired dealer-customer stickiness awaits.
