Open to all OEM & TIER 1 MAPconnected Members! Join us to discuss:

EV’s Under Warranty

  • What is your battery warranty?
  • If a battery needs to be replaced, what is your procedure?  Prior Approval?
  • Do you allow a dealer to order a battery or would a battery have to be released?
  • Do dealers buy batteries for warranty repairs or do you provide with a handling allowance, or something else?
  • Do you have replacement batteries in stock, or are they vendor ordered?  Lead time?
  • Do you offer “at home” service for EVs?
  • Do you offer “at home” for warranty repairs?
  • If you offer at home service or pick up the vehicle for warranty repairs, how do you help to reimburse the dealer for tech travel or travel time and expense?