Speaker Panel Announced!

What makes the 2023 Vehicle Service & Warranty Lifecycle Summit the Premier Event for Motor Vehicle Warranty, Aftersales & Aftercare Executives?

MAPconnected Brings Together: 
Automotive, Powersport, Bus, Truck, Construction, and Agricultural Equipment OEMs, Parts and Equipment Suppliers, Their Retailers, Dealers, Distributors, Logistics and Services Providers

• Next Level Networking & Benchmarking: 
  With Your Direct Peers Who Share Similar Roles and Challenges.   

• Cutting-edge Content: 
  Our agenda is industry-driven and deep-dives into current challenges, strategies, research, and best practices.

• Top Tier Collaboration: 
  The summit boasts 2 days of collaborative workshops, roundtable discussions, executive panels, and keynote presentations from some of the biggest change-makers and innovators 

KEY PILLARS

• QUALITY & SUPPLIER MANAGEMENT

• CONNECTED CUSTOMER CARE & RECALL

• DEALER TECHNICAL SERVICES & FIELD OPS

• WARRANTY OPS, LEGAL & REGULATORY 

Book your hotel room 

at The Henry Autograph Hotel
before 8/31 to get our group rate.

Jennifer Neumann

Assistant General Counsel

AAM | American Axle
& Manufacturing

Ed Roberts

COO

Board Ford Lincoln

Kristine Binkley

Customer Care &
Aftersales Data Manager

BraunAbility

James Kiriazes

Director, Customer
Quality Engineering

Bridgestone Americas

Jim Knight

Director Global Warranty Quality

Cummins

Julie Johnson

Head of Market Development

Volta Trucks

Hallie Spetnagel

Warranty Manager

Peterbilt Motors

Michael Cavaretta

Senior Manager
Quality Analytics

Ford Motor Company

Jose Clemente

Warranty Performance Manager

General Motors

James Jensen

National Warranty
Manager

Kenworth Truck

Brad Klein

Senior Manager
Warranty Operations

Toyota North America

Bryan Tracy

Sr. Manager, Supplier Warranty & Product Review Center

Navistar

Paul Rogers

Senior Warranty Manager

Nissan Group of N.America

Christof Bentele

President

Nexus